AGB

These Terms of Service govern access to and use of mansplussize.shop and purchases made through the online store.

By using our website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms limits mandatory consumer rights under German or European Union law.

Contact:

Email: info@mansplussize.shop

1. Scope

These Terms apply to transactions and use of the online store mansplussize.shop.

Additional policies, including our Return and Refund Policy, Privacy Policy, and Shipping Policy, form part of the information governing use of the store and relevant transactions.

2. Eligibility

Customers must have the legal capacity required to enter into the relevant transaction.

If you place an order on behalf of another person or organization, you confirm that you have authority to do so.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, sizes, characteristics, availability information, and other relevant details.

Minor differences in color or appearance may arise from photography, lighting, device settings, production variations, or similar factors.

Such minor variations do not affect statutory conformity rights where the product nevertheless complies with the sales contract.

4. Prices

Prices applicable at the time an order is placed will be displayed through the store.

Taxes and mandatory charges will be presented in accordance with applicable law.

Any additional charges that must be paid to us will be disclosed before completion of checkout.

We reserve the right to change prices for future purchases.

A price change does not retroactively alter the agreed price of a completed contract unless permitted or required by law.

5. Obvious Errors

Despite reasonable efforts, typographical, technical, pricing, or availability errors may occur.

If an obvious error affects an order, we will address it in accordance with applicable law.

Nothing in this provision permits us to disregard a binding contract or mandatory consumer protection solely because a transaction later becomes commercially inconvenient.

6. Order Process

Products can be selected and added to the shopping cart.

Before submitting an order, customers have an opportunity to review and, where the checkout permits, correct relevant order information.

By activating the final order button that clearly indicates an obligation to pay, the customer submits a binding offer to purchase the products in the order.

The contract is formed when the order is accepted in accordance with the checkout and confirmation process, subject to applicable German law.

An automated acknowledgment that an order has been received does not necessarily constitute acceptance where the communication expressly indicates otherwise.

7. Order Acceptance

We may decline an order before a contract is formed for legitimate reasons such as:

• inability to authorize payment;
• inability to verify necessary information;
• suspected fraudulent activity;
• legal restrictions;
• unavailable stock;
• delivery restrictions; or
• an obvious technical error.

Where payment has already been collected for an order that is validly cancelled by us, the relevant amount will be refunded.

8. Payment

Available payment methods are displayed at checkout.

You agree to provide accurate payment and billing information and to use only payment methods you are authorized to use.

Payments may be processed by Shopify or independent payment providers.

Their separate terms may apply to payment processing.

9. Delivery

Our standard shipping terms are described in our Shipping Policy.

For orders covered by that policy:

Standard shipping is free.

The estimated delivery period to Germany is 15–20 days, unless another delivery period is clearly disclosed and agreed before purchase.

Delivery estimates may be affected by events reasonably outside our control, but customers retain any mandatory statutory rights relating to delayed delivery.

10. Risk of Loss

For consumer purchases, risk passes in accordance with mandatory applicable law.

Nothing in these Terms transfers transportation risk to a consumer earlier than permitted under German or EU consumer law.

11. Right of Withdrawal

Eligible consumers purchasing online generally have a statutory 14-day withdrawal right unless a statutory exception applies.

Information about exercising that right is contained in our Return and Refund Policy.

Where required for online distance contracts, mansplussize.shop will provide an electronic withdrawal function that enables consumers to submit a withdrawal electronically.

12. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable law.

Our voluntary policies do not replace or reduce statutory consumer rights.

13. Product Conformity and Statutory Warranty Rights

Products supplied to consumers must comply with applicable legal conformity requirements.

Consumers may have statutory remedies if goods are defective or otherwise non-conforming.

For new consumer goods, applicable EU consumer rules generally provide a minimum two-year legal guarantee.

Available remedies may include repair, replacement, price reduction, or termination and refund where the relevant statutory conditions are satisfied.

Nothing in these Terms excludes these mandatory rights.

14. Use of the Website

You may use mansplussize.shop for lawful personal shopping and related purposes.

You must not use the website to:

• engage in fraud;
• impersonate another person;
• submit deliberately false information;
• attempt unauthorized access;
• introduce malware;
• interfere with store security;
• scrape or extract protected content unlawfully;
• violate intellectual property rights;
• engage in unlawful commercial activity; or
• violate applicable law.

15. Customer Accounts

Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You should notify us if you reasonably believe your account has been compromised.

We may take proportionate measures to protect an account or the store from suspected unauthorized use.

16. Intellectual Property

Unless otherwise stated, original website content, branding, graphics, layout, photographs owned by us, text, and other protected materials displayed on mansplussize.shop are protected by applicable intellectual property rights.

Use of the website does not transfer ownership of intellectual property rights.

Customers may access website content for normal personal shopping purposes.

Unauthorized reproduction or commercial exploitation may be prohibited.

17. Third-Party Services

Our store may contain integrations, applications, payment tools, links, or services provided by third parties.

We are not responsible for independent third-party websites or services beyond the extent required by applicable law.

Customers should review relevant third-party terms and privacy information where appropriate.

18. Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data protection law.

Use of Shopify and other service providers may involve processing by those providers as explained in our Privacy Policy.

19. Reviews and Customer Content

Where our store permits reviews, comments, photographs, or other customer-submitted content, you must only submit material you have the right to provide.

Content must not be unlawful, defamatory, fraudulent, threatening, discriminatory, malicious, or infringing.

We may moderate or remove unlawful or inappropriate content to the extent permitted by law.

20. Website Availability

We aim to keep mansplussize.shop available and functional but cannot guarantee uninterrupted access at all times.

Temporary interruption may result from maintenance, security events, technical issues, network disruptions, or circumstances outside our reasonable control.

This provision does not limit liability that cannot legally be excluded.

21. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.

In particular, no limitation applies to liability for intentional misconduct, gross negligence, death or personal injury where legally applicable, liability under mandatory product liability law, or other liability that cannot legally be restricted.

For damage resulting from a slightly negligent breach of an essential contractual obligation, liability may be limited to reasonably foreseeable damage typical for the contract where German law permits.

Mandatory consumer rights remain unaffected.

22. Force Majeure and Events Outside Reasonable Control

We will not be responsible for delays caused solely by events outside our reasonable control to the extent permitted by law.

Such events may include severe transport disruption, natural disasters, governmental restrictions, major infrastructure failure, or comparable extraordinary events.

This does not remove mandatory customer rights, including rights relating to delivery deadlines where applicable.

23. Changes to the Website

We may update products, features, website content, or technical functionality from time to time.

Changes will not unlawfully reduce rights already acquired under an existing contract.

24. Changes to These Terms

We may update these Terms for future use of the website or future purchases where appropriate.

The version applicable when a customer places an order will generally govern that transaction, subject to mandatory law.

25. Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

Any invalid provision will be replaced or interpreted in accordance with applicable statutory rules rather than in a manner that unlawfully disadvantages consumers.

26. No Waiver

Failure to exercise a right on one occasion does not necessarily constitute a waiver of that right.

Mandatory statutory rights cannot be waived where applicable law prohibits waiver.

27. Governing Law

These Terms are governed by applicable German law, without depriving consumers habitually resident in another country of mandatory protections that apply to them under applicable law.

Nothing in this clause restricts mandatory consumer jurisdiction rights.

28. Entire Agreement

These Terms, together with applicable order information and store policies, constitute the contractual framework for purchases through mansplussize.shop to the extent legally applicable.

Mandatory statutory provisions prevail where inconsistent with these Terms.

29. Contact

Questions regarding these Terms may be sent to:

mansplussize.shop
Email: info@mansplussize.shop
Website: mansplussize.shop