Versand

Welcome to mansplussize.shop.

At mansplussize.shop, we are committed to providing our customers with a transparent, reliable, and convenient online shopping experience. We understand that clear shipping information and dependable delivery are important when purchasing women's clothing, dresses, footwear, and fashion accessories online.

This Shipping Policy explains our shipping destinations, shipping fees, order processing times, estimated delivery times, order tracking procedures, and how we handle shipping-related questions and concerns.

Please review this policy carefully before placing an order through https://mansplussize.shop.

1. Shipping Destinations

mansplussize.shop offers standard shipping to eligible delivery addresses within the United States.

Our shipping services apply to eligible women's clothing, dresses, tops, bottoms, outerwear, footwear, and fashion accessories available through our online store.

Shipping availability is subject to carrier coverage and the delivery options displayed during checkout.

Customers must provide accurate and complete shipping information, including the recipient's full name, street address, city, state, ZIP code, and any applicable apartment or unit number.

Our published standard shipping rates and estimated delivery times apply to eligible delivery destinations within the United States.

2. Free Standard Shipping

We offer FREE Standard Shipping on all eligible orders delivered within the United States.

Our standard shipping details are as follows:

  • Shipping Method: Standard Shipping

  • Shipping Fee: $0.00 USD

  • Minimum Order Amount: No minimum purchase required

  • Shipping Destination: United States

  • Currency: United States Dollar (USD)

There is no minimum purchase amount required to qualify for free standard shipping.

Customers will not be charged an additional standard shipping fee for eligible orders, regardless of the total purchase amount.

Any applicable taxes or other charges will be disclosed during checkout before payment is completed.

3. Order Processing Time

All orders require processing before shipment.

Our standard order processing time is:

1–3 Business Days

Order processing may include payment verification, order confirmation, inventory preparation, product inspection where appropriate, packaging, and shipment arrangements.

Our regular processing days are Monday through Friday, excluding applicable public holidays.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

The processing period begins when an order is accepted for processing according to our daily order cutoff schedule.

4. Daily Order Cutoff Time

Our daily order processing cutoff time is:

3:00 PM New York Time (Eastern Time, ET)

This cutoff applies Monday through Friday, excluding applicable public holidays.

  • Orders placed before 3:00 PM ET on a business day will generally begin processing that business day.

  • Orders placed at or after 3:00 PM ET will generally begin processing on the following business day.

  • Orders placed on weekends or public holidays will generally begin processing on the next business day.

New York observes Eastern Standard Time (EST) or Eastern Daylight Time (EDT), depending on the season.

The cutoff time determines when order processing begins and does not guarantee same-day dispatch.

5. Estimated Shipping Transit Time

After an order has been processed and accepted by the shipping carrier, our estimated standard shipping transit time is:

5–8 Business Days

Transit time begins when the shipping carrier accepts the package for transportation.

Delivery estimates may vary depending on the destination, carrier operations, weather conditions, public holidays, customs clearance where applicable, or other circumstances beyond our reasonable control.

We make reasonable efforts to meet the published delivery estimates.

6. Total Estimated Delivery Time

Our total estimated delivery time includes order processing and shipping transit.

Delivery Stage Estimated Time
Order Processing 1–3 business days
Shipping Transit 5–8 business days
Total Estimated Delivery 6–11 business days

Estimated Total Delivery Time: 6–11 Business Days

Business days are Monday through Friday, excluding applicable public holidays.

The total estimated delivery time is calculated according to our order processing schedule, daily cutoff time, and shipping transit estimates.

Orders placed after the daily cutoff time or on non-business days will generally begin processing on the following business day.

These timeframes are estimates and do not constitute a guarantee of arrival on a particular calendar date.

7. Order Confirmation

After an order has been successfully placed, customers will receive an order confirmation email at the email address provided during checkout.

The order confirmation will generally include the order number, purchased items, and relevant purchase information.

Customers are encouraged to review their order details and shipping address carefully.

If any information is incorrect, please contact our customer support team promptly.

8. Shipping Confirmation and Order Tracking

Once an order has been dispatched, customers will receive a shipping confirmation email.

Where tracking is available, the confirmation will include a tracking number or tracking link.

Customers may use this information to monitor the delivery status of their shipments.

Tracking updates may not appear immediately after shipment because carriers may require additional time to scan and register packages.

For shipping or tracking assistance, please contact:

info@mansplussize.shop

Please include your order number when requesting assistance.

9. Shipping Delays

Although we make reasonable efforts to process and deliver orders within the published estimates, unexpected delays may occasionally occur.

Potential causes include:

  • Severe weather conditions or natural disasters

  • Public holidays

  • Shipping carrier disruptions

  • High seasonal order volumes

  • Unexpected transportation delays

  • Incorrect or incomplete delivery addresses

  • Customs inspections or clearance procedures, where applicable

  • Other circumstances beyond our reasonable control

If your order experiences a significant delay, please contact our customer support team.

We will review the shipment information and assist with an appropriate investigation or resolution.

Any applicable consumer rights relating to delayed delivery remain unaffected.

10. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete delivery information during checkout.

If you notice an error in your shipping address after placing an order, please contact us immediately at info@mansplussize.shop.

We will make reasonable efforts to update the delivery address before shipment.

However, address changes cannot be guaranteed once an order has entered fulfillment or has been dispatched.

If a package is returned due to incorrect or incomplete shipping details, we will contact the customer to discuss available redelivery or refund options.

Any additional charges requiring customer approval will be disclosed in advance.

11. Lost or Missing Packages

If an order has not arrived within the estimated delivery timeframe, please contact our customer support team.

If tracking information indicates delivery but the package cannot be located, we recommend checking:

  • Your mailbox or designated delivery area

  • Your front door, porch, or building reception

  • Household members or authorized recipients

  • Any delivery notifications from the shipping carrier

If the package remains missing, please contact us with your order number and available tracking information.

We will review the shipment details and assist with a carrier investigation where appropriate.

If an order is confirmed lost before successful delivery, we will provide an appropriate resolution, which may include a replacement or refund in accordance with applicable law.

12. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

Please provide:

  • Your order number

  • A description of the issue

  • Photographs of the product and packaging, where reasonably available

Our customer service team will review the information and provide appropriate assistance.

Where a return is required due to our error, we will cover reasonable return shipping expenses in accordance with our Return and Refund Policy and applicable law.

13. Multiple Shipments

In certain circumstances, orders containing multiple items may be shipped separately.

Customers may receive individual shipping confirmations or tracking numbers.

Separate packages may arrive on different dates.

No additional standard shipping fee will be charged solely because an eligible order is divided into multiple shipments.

14. Returns and Exchanges

Customers wishing to return or exchange merchandise should contact our customer support team before mailing any items back.

Return Mailing Address:

mansplussize.shop — Returns Department
2687 Glen Falls Road
Philadelphia, PA 19103
United States

Return Support Email: info@mansplussize.shop

Customers should contact us to obtain applicable return instructions before sending merchandise to our return facility.

Return eligibility, applicable return periods, refund processing times, and responsibility for return shipping expenses are governed by our separately published Return and Refund Policy.

Please do not send returned merchandise to our German business address unless specifically instructed by our customer service team.

15. International Shipping

Our published free standard shipping offer and estimated delivery times apply to eligible orders shipped within the United States.

Shipping to destinations outside the United States is not included in this standard shipping offer.

Any additional shipping destinations or services will be disclosed through our website and checkout process.

16. Customer Service and Contact Information

If you have questions about shipping, order processing, delivery estimates, tracking information, or return arrangements, please contact us.

Store Name: mansplussize.shop

Website: https://mansplussize.shop

Email: info@mansplussize.shop

Telephone: +49 173 1681197

Business Address:
L 14 18
68161 Mannheim
Germany

Return Mailing Address:
2687 Glen Falls Road
Philadelphia, PA 19103
United States

We strive to provide helpful customer support and address shipping-related concerns as promptly and fairly as reasonably possible.

17. Changes to This Shipping Policy

mansplussize.shop may update this Shipping Policy when necessary to reflect changes in business operations, shipping carrier arrangements, or applicable legal requirements.

Any updates will be published on our website with a revised update date.

Policy changes will not remove mandatory consumer rights or improperly affect terms applicable to previously accepted orders.

Thank you for shopping with mansplussize.shop.

We appreciate your trust and look forward to providing a dependable shopping and delivery experience.